We manage the property. You enjoy the investment.
Owning rental property shouldn't require you to have a second full-time job. Our Standard Property Management service handles the day-to-day responsibilities of managing your rental — from tenant communication and rent collection to maintenance and lease administration.
Full-Service Management Without the Full-Time Headache
Our Standard service is designed for rental property owners who want to step away from the daily responsibilities of property management while maintaining visibility and control.
Everything You Need, Nothing You Don't
Standard covers the full management lifecycle — from tenant communication and rent collection to maintenance, lease administration, and financial reporting.
Tenant Management
We become the primary point of contact for your tenants — handling routine communication, maintenance requests, troubleshooting, emergency response, move-in coordination, and move-out coordination.
Rent Collection
We handle the recurring work of getting your rent from tenant to owner — collection, payment monitoring, late-payment follow-up, delinquency communication, owner disbursement, and monthly statements.
Maintenance
Maintenance is handled from beginning to end — tenant request intake, triage, contractor coordination, In-house handyman used when appropriate(coordination fee waived), owner approval management, completion verification, and full documentation.
Lease Administration
We keep the tenancy organized throughout its lifecycle — lease preparation, execution, renewal coordination, rent increase notices, move-in documentation, move-out coordination, and security-deposit administration.
Property Oversight
We keep an eye on the property, not just the rent — routine inspections, maintenance tracking, preventive maintenance recommendations, property condition monitoring, and vendor coordination.
Financial Reporting
Know what's happening with your investment — monthly owner statements, income and expense reporting, maintenance expense documentation, owner portal access, and year-end reporting.
How Standard Compares
See exactly what's included at each tier — and where Standard fits.
| Service | Maintenance Concierge$69/mo | Standard7.5%This Plan | Premium9.5% |
|---|---|---|---|
| Tenant maintenance requests | |||
| Emergency maintenance response | |||
| Vetted vendor / contractor network | |||
| Repair documentation & photos | |||
| Owner approval management | |||
| Annual / bi-annual inspections | |||
| Rent collection & disbursement | |||
| Tenant screening & placement | |||
| Lease preparation & administration | |||
| Lease renewals | |||
| Monthly owner statements | |||
| Eviction support & legal coordination1 | |||
| Billing management2 | $35/mo | ||
| Dedicated owner specialist | |||
| Investment performance reports | |||
| Priority lease renewal strategy | |||
| Waived lease renewal fee |
1Sentinel may provide administrative support related to tenant delinquency and attorney-directed landlord-tenant proceedings, including maintenance of tenant ledgers and records, collection of lease and payment documents, owner communications, attorney coordination, scheduling support, and post-possession turnover coordination. Sentinel does not provide legal advice, decide whether to commence an eviction, prepare legal pleadings independently, negotiate legal settlements, represent Owner as legal counsel, or guarantee any legal outcome. Legal counsel, filing fees, service costs, constable or sheriff costs, court costs, locksmith charges, storage costs, and other third-party expenses are Owner's responsibility.
2Sentinel will proactively track, coordinate, document, and simplify the owner's operational obligations—while the owner keeps major legal, tax, financing, insurance, and investment decisions. Owner bills Sentinel will pay include utilities, taxes, insurance, lawncare services, etc.
What's Not Included in the Monthly Fee?
Some services involve significant additional work and are billed separately. You'll know about applicable fees before they are incurred.
Tenant Placement
75% of one month's rentIncludes marketing, showing coordination, application processing, screening, lease preparation, and move-in coordination.
Lease Renewal
$120 per renewalCovers renewal coordination, updated lease preparation, rent increase notices, and execution. Included at no additional charge for Premium owners.
Billing Management
$35/moSentinel proactively tracks, coordinates, documents, and simplifies the owner's operational billing obligations. Included at no additional charge for Premium owners.
Eviction
Billed separatelyApplicable administrative costs are billed separately. We coordinate with your attorney and keep things moving and everyone involved in-the-loop.
Major Project Management
Separate feeLarge renovation, rehabilitation, or capital projects may be subject to a separate project-management fee.
Specialized Services
Billed separatelyCertain inspections, engineering, specialty contractors, and other third-party services are billed separately.
Transparency first. You'll know about applicable fees before they are incurred.
Your Maintenance Is Handled
Your property may be serviced by Sentinel Home Repair, our affiliated handyman company, or qualified independent and licensed contractors depending on the nature of the work. We select the appropriate provider for the job rather than forcing every repair through one company. Repair costs are separate from the 7.5% management fee.
How Standard Management Works
We Take Over the Day-to-Day
We establish the property, tenant, lease, financial, and maintenance information in our system.
Your Tenant Has One Point of Contact
Instead of calling you, tenants contact our team.
We Manage the Property
We handle rent, tenant communication, maintenance, lease administration, and routine oversight.
You Stay Informed
You have access to statements, maintenance records, and property information.
You Get Your Time Back
You own the investment. We handle the management.
Standard Management is ideal for owners who:
Want More CONTROL?
Check out Maintenance Concierge and keep control over tenants, payments, leases, etc. but never handle a tenant maintenance call again.
Ready to Get Started with Standard?
Professional day-to-day management with a straightforward pricing structure.
7.5% of Collected Rent
Management services are subject to the terms of the applicable management agreement. Additional services and third-party costs may be billed separately as described in the fee schedule.